Portfolio

Over the 5 and a half years I worked at TotallyMoney, I established the content design function, developing standards and guidelines, becoming the sole point of contact for product content. In this time I worked on content in most areas of the app, including the homepage, credit report overview, score history, the Improve tab, and the offers experience.

Working as the sole content designer meant owning the content end to end across each project, collaborating directly with product designers, PMs, engineers, and researchers to ship complete features.

This involved designing content within a tightly regulated space, working closely with legal and compliance stakeholders to ensure content remained both compliant and genuinely useful to customers.

The features I worked on have helped thousands of customers improve their credit score or be accepted for a credit product, with the app used by hundreds of thousands of customers each month.

Feature case studies